SSUniversity respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our website, enroll in our programs, or interact with our services.
1. Information We Collect:
- Personal Data: Name, email, phone number, address, date of birth.
- Academic Information: Previous qualifications, certificates, grades.
- Payment Data: Card details, transaction IDs, and payment history (processed securely via third-party gateways).
- Technical Data: IP address, browser type, device type, cookies, and analytics data.
- Communications: Emails, chat transcripts, and support inquiries.
2. How We Use Your Information:
- To process admissions and verify eligibility.
- To send confirmations, receipts, course updates, and important notices.
- To improve website performance and personalize user experience.
- To conduct surveys and gather feedback for quality improvement.
- To comply with legal obligations and prevent fraud.
3. Data Protection Measures:
- SSL encryption for all transactions.
- Secure servers with restricted access.
- Regular audits and data protection training for staff.
4. Sharing of Information:
- With Service Providers: Payment processors, LMS providers, and marketing tools under confidentiality agreements.
- Legal Requirements: When required by law or government authorities.
- No Sale of Data: We do not sell, rent, or trade personal information.
5. Your Privacy Rights:
- Right to access, update, or delete your personal data.
- Right to withdraw consent for marketing communications.
- Right to request a copy of your data in portable format.
Contact us at support@ssuniversity.online to exercise these rights.
6. Updates to This Policy:
This policy may be updated periodically. We encourage you to review it regularly.